Privacy Policy — HSI PROVIDER 24-7

1. Introduction

HSI PROVIDER 24-7 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate in compliance with the European Union's General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

2. Information We Collect

We may collect the following types of information:

Personal Data: Name, email address, phone number, company name, and other information you voluntarily provide through our contact forms or consultation requests.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Communication Data: Records of correspondence when you contact us via email, phone, or our website forms.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To respond to your inquiries and provide customer support
To send you information about our services, promotions, and updates (with your consent)
To comply with legal obligations and enforce our terms
To analyse website usage and improve user experience

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on one or more of the following legal grounds: your explicit consent, the necessity to perform a contract with you, compliance with a legal obligation, or our legitimate business interests that do not override your fundamental rights and freedoms.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

Right to Access: Request a copy of your personal data we hold.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Limit how we use your data in certain circumstances.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us through our website contact form.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

8. Third-Party Services

We may use third-party services (such as analytics providers) that collect, monitor, and analyse data to improve our website. These third parties have their own privacy policies addressing how they use such information.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Via our website contact form
Location: Costa del Sol, Spain